Privacy Policy

We collect information you provide when you create an account, choose a membership, publish a listing, communicate with another member, submit a review, or contact support. Depending on how you use RentRush, this can include your name, email address, profile details, ZIP code, approximate location, listing photos and descriptions, pricing, messages, booking details, reviews, and support communications.

We also receive basic technical information such as IP address, browser and device type, referring pages, and activity on RentRush. This helps us protect the service, understand whether pages work correctly, and improve the experience.

Website membership, listing activation, optional advertising, and any supported legacy rental checkout payments are processed by Stripe. RentRush receives payment status and transaction identifiers needed to manage these payments, but we do not receive or store your full payment card number. App Store memberships are managed by Apple.

The standard rental request flow lets members arrange payment and deposits directly. RentRush adds no platform transaction commission to new rentals or supported legacy checkouts. Payment providers may charge their own fees; RentRush adds no processor surcharge. Do not send sensitive financial account information through a public listing.

• Provide accounts, memberships, listings, messaging, booking tools, support, and other requested features.
• Show relevant local results and protect private pickup or contact details from public visitors.
• Prevent fraud, abuse, unsafe activity, and violations of our terms.
• Send service messages and, where permitted, product updates or marketing communications.
• Analyze performance and improve RentRush's content, reliability, and usability.

We use HeyCatch to understand page visits, clicks, navigation, and completed account and membership actions. When you sign in, we associate that activity with your internal account ID, name, email, membership plan, and account creation date. This helps us understand how RentRush is used and improve it. HeyCatch receives browser and device information and uses cookies or similar storage to connect visits. Signing out resets the analytics identity on that browser.

RentRush may use cookies and similar technologies for sign-in, security, preferences, and analytics. Third-party page advertising, when enabled at all, is limited to eligible public pages, excluded from private and purchase flows, controlled for signed-in members under Profile Settings, and never shown to paid members.

Monetag page advertising and its site-wide MultiTag service worker are currently disabled. If the limited Monetag pilot is enabled later, it will run only on public guide and event-content pages, only after your explicit consent through the Ad Choices prompt, and this policy will be updated to describe the active data flow.

Google advertising is currently disabled. If RentRush enables it later, Google may use cookies or similar technologies only after the required certified consent process is in place, and this policy will be updated to describe the active data flow.

Some RentRush pages contain paid Amazon links. When a visitor follows one of those links, Amazon receives the tagged link and information normally sent by the visitor's browser. Amazon's handling of information is governed by Amazon's own privacy policy.

We share information with service providers that help operate RentRush, such as hosting, email delivery, payment processing, storage, analytics, security, and advertising providers. They receive only the information needed to perform their services.

Information is also shared with other members when you choose to list, message, book, review, or otherwise interact with them. We may disclose information when required by law, to protect people or the service, to investigate abuse, or as part of a business transfer.

You can update many account and listing details from RentRush settings. You may also contact us to request access, correction, or deletion of personal information, subject to legal, security, fraud-prevention, and recordkeeping obligations.

We keep information only as long as reasonably needed for the purposes described here, including providing the service, resolving disputes, preventing abuse, and meeting legal obligations. Retention periods vary by the type of information.

We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security. Use a unique password, protect your sign-in methods, and tell us promptly if you believe your account has been compromised.

RentRush is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy as RentRush changes. We will post the revised version here with a new last-updated date. Material changes may also be communicated through the service or by email.

Privacy questions can be sent to support@updates.rentrush.store.